Frequently
Asked
Questions

take part in the challenge

First check your browser – DofEChallenge.org works best on Google Chrome, Safari and Firefox. Earlier editions of Internet explorers may experience issues. If you are still having problems, please contact [email protected] or call 020 7798 2854 for further support on registering.

Your Challenger Kit will be sent out within 14 working days of registration. If you do not receive your kit within 21 working days, please contact [email protected]

Once your challenge date has passed and you’ve raised a minimum of £60, you can complete your challenge on our website by logging in to your account. Having trouble completing? Make sure your challenge date has passed and you’ve raised at least £60 on your fundraising page. You can update your challenge completion date by logging in to your account.

You can sign up individually or as a team. Simply ‘add’ team members after you have completed your details. You will automatically be assigned the Team Leader role when you sign up and all communications about your challenge will be sent to you. You will also receive all of the Challenge t-shirts, pins and certificates to the address that you enter. Each member of the team will need to raise a minimum of £60 individually to receive their thank you pin and certificate. For example, if you have a team of 4, your collective fundraising target will be £240.

You will be asked to enter a completion date when you register but don’t worry, you can update your completion date at any time by logging in and updating your account.

You don’t need to know what your challenge is before you register, but you will need to add a date that you plan to complete your challenge by. Why not take a look at our Meet the Challengers page to get some inspiration? When you decide be sure to update your account details to let the world know your plans.

Just Giving pages can be updated by logging in to your account at DofEChallenge.org. For a step by step guide please see our handy guide here.

Yes! You can count your Challenge towards your DofE Award. As long as it still fits within the requirements and timeframe as your DofE Award. Please note the activity will still need to be approved by your DofE Leader. Make sure the activity you choose for the Challenge is impressive enough for your friends and family to sponsor you! This might mean it is ‘above and beyond’ what you are doing for your DofE Award. http://www.dofe.org/wp-content/uploads/2015/04/DofE-programme-ideas.pdf

We encourage DofE Leaders, Volunteers and Managers to get their groups involved with the Challenge. If are you doing the Challenge as a large group of young people under 25 – please contact us for further information at [email protected]

Unfortunately, we are not able to replace t-shirts once they have been posted to you. Please use the DofEChallenge.org tshirt-size-guide sizing chart provided during registration to make sure that you have ordered the correct size.