Frequently
Asked
Questions

Frequently
Asked
Questions

If you have any questions that aren't answered on the website, please email [email protected] call 020 7798 2854. We’re also eager to hear your feedback, both compliments and complaints. Email us or register your thoughts here: http//:www.DofE.org/feedback

Challenge yourself, pushing out of your comfort zone and you’ll be surprised how many of your friends and family will want to support you. There are lots of ideas of ways to raise money in the fundraising guide available in the Resources section of this website. We will be here to support you every step of the way: if you need more help, email us at [email protected]

No - teams can be as big as you want. If you need help registering a large number of people, please contact us at [email protected] or [email protected]

The DofE Challenge is restricted to UK only Challengers.

First check your browser – DofEChallenge.org works best on Google Chrome, Safari and Firefox. Earlier editions of Internet explorers may experience issues. If you are still having problems, please contact [email protected] or call 020 7798 2854 for further support on registering.

You can sign up individually or as a team. Simply ‘add’ team members after you have completed your details. You will automatically be assigned the Team Leader role when you sign up and all communications about your challenge will be sent to you. You will also receive all of the pins and certificates to the address that you enter, as well as Challenger t-shirts if you buy them. Each member of the team will need to raise a minimum of £60 individually to receive their thank you pin and certificate. For example, if you have a team of four, your collective fundraising target will be £240.

You don’t need to know what your challenge is before you register, but you will need to add a date that you plan to complete your challenge by. Why not take a look at our Meet the Challengers page to get some inspiration? When you decide, be sure to update your account details to let the world know your plans.

Just Giving pages can be updated by logging in via either this website or JustGiving.com.

You will be asked to enter a completion date when you register but don’t worry, you can update your completion date at any time by logging in and updating your account. If you have raised the minimum fundraising amount when the date passes, we will automatically send you your celebratory pin and certificate.

Once your challenge date has passed and you’ve raised a minimum of £60, we will automatically send you your well-deserved pin and certificate. You should receive it within 21 days of your completion date. If you're struggling to complete by the date you set, you can update it by logging in to your account.